Terms of Service

Terms and Conditions

Octave Studios shall make the Studio, and the Operator available to the Client for the Period of Booking and shall provide Rehearsal Space and Equipment available at the Studio. An instructor will also be available where the nature of booking requires such. A booking is confirmed when we have received a written or verbal request and full payment or at least 50% deposit is done for the hire period. Hire charges are as quoted at the time of booking which is sh. 700 per hour. Hire charges for long periods [eg. 2 months or more] are subject to change. Any changes would be subject to a month's notice. All bookings must be paid in advance by Mpesa or Direct bank transfer. This agreement is solely for the client named on the Booking request and is not transferable. You agree that the studio will only be used for the purposes declared on your booking form. Drinks and foodstuff are not allowed inside the rehearsal space. The Studio is a No Smoking zone. No equipment should be carried outside the rehearsal space. Permission must be granted in writing if Octave Studios is to be used in any marketing or promotional material. You agree not to do anything which harms the reputation of the Studio. You agree to leave the studio and the building in a clean and tidy condition. You agree to treat all equipment and furniture with care. In the case of breakage, you will be charged with the replacement cost. You cannot film, videotape, televise or publish any event in the studio or the building without our prior written consent. If consent is given an additional charge may be applicable. This agreement is a mere license and grants use of our facilities at the specified times and dates.

Cancellation policy

Any cancellation must be done in advance by writing or verbal communication Cancelation must be done at least 24 hours before the scheduled time of the session for full refund or for postponement without extra pay. Any cancelation done less than 24 hours to the session will not be refunded and cannot be postponed without repayment. If the Company has incurred any special costs or expenses in connection with the Booking with the knowledge and approval of the Client, the Client shall pay those special costs or expenses in addition to the above mentioned cancellation charges, costs and expenses. We reserve the right to cancel a booking [or any part of it]. In these circumstances, you will be entitled to a refund of the hire cost only. A rescheduling of the session can also be arranged.

Liability

Octave Studios accepts no liability for any loss or damage to the client or any user connected directly or indirectly to the client. Please do not leave any possessions behind. Octave Studios will not be liable for loss or damage. Any loss or damage caused to the building, the facilities or their contents by you or any person connected with you directly or indirectly, is your full responsibility. You agree to indemnify Octave Studios in respect of any loss or damage in respect of any claim made by a third party arising from any act or omission by you or any user connected to you. You agree to look after the studio and prevent any damage occurring. As the person responsible for the hire of the studio, you agree to supervise all users of the studio, the facilities and the building, directly or indirectly connected to you. The client signs this agreement on behalf of himself/herself and all his/her guests/fellow users. The client confirms that he/she has informed all his/her guests/fellow users of the terms of this agreement, that they have consented to the terms and conditions of this agreement and that he/she is authorized to sign this agreement on their behalf. Any of the users/guests are under 18 years old, the client confirms that he/she has informed the relevant parent/guardian that they have consented to the terms and conditions of this agreement and that he/she is authorized to sign this agreement on their behalf. The client is solely responsible for any liability, injury, personal claims, litigation or any other matter resulting from the hire of the premises on behalf of himself/herself and fellow users/guests and indemnifies Octave Studios from any such costs. You agree to comply with all safety regulations connected with the permitted use of the building including fire regulations, health and safety regulations, performing rights regulations and licensing. You can not use the facilities for any illegal or immoral purpose. You agree to familiarize yourself and any person connected to you with the fire emergency procedures.